General Information
LITA COUTURE SRL
Welcome to the LITA website!
We wish that your online experience with our brand is as enjoyable as possible, that’s why we focused on making it inspiring and easy-to-browse.
Legal Information
Copyright / Trademark
All site contents with exact reference: design, graphics, text, video, images, symbols, scripts, source code and other data, are owned by Lita Couture SRL and are protected by copyright and intellectual and industrial property laws. Any use of this information without the explicit consent of Lita Couture SRL, is prohibited and punishable by law. The LITA brand and logo are trademarks owned by Lita Couture SRL.
The products being sold at litacouture.com (hereinafter referred to as the “Website”) are sold and produced by Lita Couture SRL , whose registered office is at Stefanestii de Jos, street Hortensiei, nr 5, BL.N15b2, Ap.003, Ilfov, Romania, business register number no: J23/331/2019 under Economic and Administrative Index No. 41451946 in the Company Register.
Our department is available for all enquiries regarding orders, deliveries and, more generally, purchases:
Terms and conditions of Sale
1. Acceptance of the Term and Conditions of Sale and conclusion of the contract
1.1. The contract stipulated between Lita Couture SRL and the Client shall be concluded with the acceptance, including partial acceptance, of the order by Lita Couture SRL. Lita Couture SRL reserves the right not to process orders received from users who are not “consumers”, and any other order that does not comply with its business policy, such as orders for which there are reports or suspicion of fraudulent or illegal activity. In such cases, the order will be considered null and void. Should the order not be accepted, Lita Couture SRL shall in any case provide prompt notification to the Client.
1.2. By placing an order through one of the available methods, according to the order form on the Website (hereinafter referred to as the “Order”), the Client confirms having read all the information provided during the purchase process and confirms full acceptance of these General Conditions.
2. Purchase method
2.1. The only products offered for sale by Lita Couture SRL are those shown on Lita Couture’s website at the time of placing the Order, as they are described on the relevant information pages.
2.2. However, it shall be understood that the images accompanying the information regarding a product are shown for information purposes only and may not be wholly representative of the product’s features, possibly differing, for example, in colour and size (in some cases due to the browser and screen used to access the Website and view the images).
2.3. To place an Order, the Client must fully complete the relevant form on the Website and send the same after carefully reading the Conditions as well as the features of the product and/or products that the Client intends to purchase. The Client shall also ask Lita Couture SRL, if desired, to send a tax invoice for the purchase.
2.4. Correct receipt of the Order shall be confirmed by Lita Couture SRL by means of a reply via email sent to the email address indicated by the Client. Said confirmation message shall include a summary of the purchase conditions, in accordance with applicable regulations, as well as the details provided by the Client on the Order, so that the Client may check said details and communicate any necessary corrections without delay.
3. Prices and Payment Methods
3.1. The prices indicated on the Website shall be understood as inclusive of taxes and VAT. Any delivery costs or payment charges shall in any case be notified to the Client via the Website or through these Conditions.
3.2. The following payment methods are accepted:
(i) Credit card
Visa, MasterCard, American Express, JCB, Discover, UnionPay enabled credit cards.
Where products are purchased using a credit card, the transaction may be performed via STRIPE, a secure server as chosen by Lita Couture SRL.
Under no circumstances and at no stage of the transaction shall Lita Couture SRL be able to access the Client’s credit card details, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by Lita Couture SRL and therefore under no circumstances shall Lita Couture SRL be held liable for any fraudulent and unauthorised use of credit cards by third parties at the time of payment.
(ii) Pay Pal
Shop easily online without having to enter your credit card details on the website. Your account will be be charged once the order is completed. To register for a Paypal account, visit paypal.com.
4. Delivery of products and associated charges
At the time of delivery, the Customer shall be required to check:
• that the number of packages delivered corresponds to the number shown on the delivery note.
• that the packaging is intact, not damaged, or wet or spoiled, including with reference to the materials used for sealing.
Free shipping in Romania
We ship all over Romania. Delivery takes 3-5 days.
Worldwide shipping
Depending on your location, we will provide the best shipping solution for you, with one of our partners.
5. Warranties
5.1. All products sold by Lita Couture SRL are covered by a warranty of 24 (twenty-four) months for lack of conformity. To benefit from assistance under the warranty, the Client must retain the invoice or the payment receipt, along with the delivery note.
5.2. The warranty for lack of conformity shall be applicable provided that the product concerned has been used correctly, in accordance with its intended use and in compliance with the contents of the instructions for usage and laundering provided in and/or with the product.
5.3. Should Lita Couture SRL, for any reason, not be able to provide the Client with a product under the warranty (repaired or replaced), or should repair or replacement be excessively burdensome, due to the value of the product, Lita Couture SRL may proceed by applying an appropriate discount on the price paid.
5.4. Where the implementation of the warranty requires the product to be returned, the same must be returned by the Client in its original packaging, complete in all its parts.
6. Complaints and requests for information
Lita Couture SRL can be contacted with reference to any complaints or requests for information: info@litacouture.com.
Final Mentions
Placing an Order on www.litacouture.com automatically implies the acceptance, without objections, the terms and conditions above, the equivalent of a valid contract. The Terms and Conditions on this site are subject to OUG 34/2014 and OUG 130/2000 regarding the Consumer Protection and does not affect any consumer rights provided by the law in force.